1) What Do We Do With Your Information?

We will collect the information you provide such as name, delivery address, contact number and email address, when you place orders on our store. Our marketing team may send you new updates or products via email from time to time, which you may choose to opt out by notifying us.

2) Consent

How do you get my consent?

When you place an order and provide information, we would imply that you consent to us collecting and using it for specific reasons in the process such as completing a transaction or arranging for delivery. If we request for your personal information for other reasons such as marketing and promotion, we will ask directly for your expressed consent, in which you can choose to reject.

How do I withdraw my consent?

If you wish to withdraw your consent, you may contact us at hello@jyfoodlab.com at anytime.

3) Disclosure

If you violate our Terms of Services or only when required by law, we may disclose your personal information.

4) Third-Party Services

Generally, third-party service providers engaged by us will collect, use and disclose your information only to allow them to perform services that they provide to us. Certain third-party service providers such as payment gateway or transaction processors have their own privacy policy with regards to the information we are required to provide to them for your purchases. Hence, we suggest you to read their privacy policy to better understand how your information would be handled by them. Some service providers might be located in different countries, where your information might be subject to the laws of such other countries when you proceed with an order or transaction. Once you are redirected to third-party website or application (where you have left our website), your information will no longer be governed by this Privacy Policy.

From time to time, you might be redirected away from our website when you click on certain links during your purchase, in which we will not be responsible for the privacy practices of other sites and we strongly encourage you to read their privacy statements.

5) Security

In order to protect your information, we will do our best to follow the industry practices and take reasonable precautions to make sure it is not lost, misused, inappropriately disclosed, altered or destroyed.

6) Age Of Consent

By browsing and using our website, you hereby confirm that you are at or above the age of majority in Malaysia and you hereby consent to allow any of your minor dependents to use this website.

7) Changes to This Privacy Policy

We reserve the rights to amend this privacy policy at any time without prior notice and we strongly encourage you to review it regularly. All changes and clarifications updated shall take effect immediately when posted on our websites.

General Enquiries

If you would like to access, amend or delete any information provided earlier, kindly contact us at hello@jyfoodlab.com